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1. Agencies

Reference Number: AA-00493 Views: 4170 Created: 2011-11-28 14:15 Last Updated: 2012-05-15 10:59 0 Rating/ Voters

In This Section

Agencies Tab

Maintaining Agencies

To Add an Agency Record

To Edit an Agency's Record

To Delete an Agency's Record

Field Descriptions

Summary

 

Agencies Tab

 

Agencies refer to third-party providers that book reservations on your behalf and takes either a partial or a full payment from its customers. Rental Car Manager provides you with the ability to track the amounts that are due to your agent.

 

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Maintaining Agencies

 

Agencies are defined under the Agencies tab on the Agencies submenu in System Setup.

 

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To Add an Agency Record

 

1. Click System Setup.

2. Click Agencies.

3. On the Agencies page, click Add an Agency (see Fig 336).

 

Fig. 336. Click Add An Agency

 

4. On the Add an Agency Page (see Fig 337):

Fig. 337. Enter the Details on the Add An Agency Page

 

A. Enter the name of the agency. 

B. Enter the assigned code for the agency. 

C. Select either Percentage or Dollar as the commission type.

D. Enter the commission value, which depends on your choice of commission type. If commission type is set to Percentage, the commission value is pegged as a percentage of the booking fee. If commission type is set to Dollar, the commission value is the actual dollar value set on this field.

 

The other fields are optional.

 

NOTE: For information on each field found on the Agencies Page, see Table 11.

 

5. Click Submit to save the record (see Fig 338). 

 

Fig. 338. Click Submit to Save the Record

 

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To Edit an Agency's Record

 

1. Click System Setup.

2. Click Agencies.

3. On the Agencies table, under the Agency Code column, click the record (highlighted in red) to be edited (see Fig. 339).

 

Fig. 339. Click a Highlighted Record to Edit

 

4. To edit the record, follow steps 4 and 5 in To Add an Agency Record.

 

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To Delete an Agency's Record

 

1. Click System Setup.

2. Click Agencies.

3. On the Agencies Records table, click Delete under the rightmost column (see Fig. 340).

 

Fig. 340. Click the X Icon to Delete the Record

 

4. Click Yes on the confirmation message to delete the record (see Fig. 341). 

 

Fig. 341. Click Yes to Confirm Deleting the Record

 

On the Agencies table, you'll no longer see the record you just deleted.

 

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Field Descriptions

Table 11. Field Descriptions for the Agencies Page


Name Required (Yes/No) Description
 Agency Name Yes  The name of the agency
  Agency Code Yes A 15-character code, in alphanumeric format, assigned to the agency
IATA Code No  A unique identifier for the agent used primarily for interfacing with your website
ABN No. No  The agency's company number
Account Number
No  The agency's account number with the rental operator
Commission Type Yes  The commission type for the agency. 

Choose from two (2) options:
1.) Percentage; and
2.) Dollar

Percentage is commission computed as a percentage of the booking fee while Dollar is a fixed dollar rate given to the agency for every completed booking.
Commission Value Yes The value of the commission. This depends on the commission type.

If commission type is set to Percentage, the commission value is pegged as a percentage of the booking fee.

If commission type is set to Dollar, the commission value is the actual dollar value set on this field.
Rate Discount No The discount assigned to an agent's rate. Rate discounts are set up on the Rate Discounts tab in the Agencies submenu. A rate discount is only selected if it is an exception to the rate set at the company level. 
Agency Rate Type No The rate type for the agency. Rate types are set up on the Rate Types tab in the Agencies submenu. 
Wholesale Agent No The range of rental days the insurance fee is applicable, e.g. from 1 to 6 days.
 Web Service Available No  If you are using the RCM Agent Web Service setting this field to yes allows the agent to place booking requests directly through the API. 
CC Email Confirmation No
Copy agent booking requests to your compamy or location email address.
Contact No The contact person for the agency 
Address No The street address of the agency 
Suburb/Town No The suburb/town where the agency is located
City No The city where the agency is located
State/Province No The state or province where the agency is located
Post Code No The agency's postal code
Country No The agency's country of operations 
Phone No The agency's contact telephone number 
Fax No The agency's fax number. 
Email No The agency's contact email address 
Notes No Any additional notes about the agency

 

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Summary

This article details the Agencies tab, where information on an agency is set up. Like other maintenance screens in RCM, the Agencies screen allows you to add, edit, or delete Agency records.

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