In This Section
Agencies Tab
Agencies refer to third-party providers that book reservations on your behalf and takes either a partial or a full payment from its customers. Rental Car Manager provides you with the ability to track the amounts that are due to your agent.
Back to Top
Maintaining Agencies
Agencies are defined under the Agencies tab on the Agencies submenu in System Setup.
Back to Top
To Add an Agency Record
1. Click System Setup.
2. Click Agencies.
3. On the Agencies page, click Add an Agency (see Fig 336).
Fig. 336. Click Add An Agency
4. On the Add an Agency Page (see Fig 337):
Fig. 337. Enter the Details on the Add An Agency Page
A. Enter the name of the agency.
B. Enter the assigned code for the agency.
C. Select either Percentage or Dollar as the commission type.
D. Enter the commission value, which depends on your choice of commission type. If commission type is set to Percentage, the commission value is pegged as a percentage of the booking fee. If commission type is set to Dollar, the commission value is the actual dollar value set on this field.
The other fields are optional.
NOTE: For information on each field found on the Agencies Page, see Table 11.
5. Click Submit to save the record (see Fig 338).
Fig. 338. Click Submit to Save the Record
Back to Top
To Edit an Agency's Record
1. Click System Setup.
2. Click Agencies.
3. On the Agencies table, under the Agency Code column, click the record (highlighted in red) to be edited (see Fig. 339).
Fig. 339. Click a Highlighted Record to Edit
4. To edit the record, follow steps 4 and 5 in To Add an Agency Record.
Back to Top
To Delete an Agency's Record
1. Click System Setup.
2. Click Agencies.
3. On the Agencies Records table, click Delete under the rightmost column (see Fig. 340).
Fig. 340. Click the X Icon to Delete the Record
4. Click Yes on the confirmation message to delete the record (see Fig. 341).
Fig. 341. Click Yes to Confirm Deleting the Record
On the Agencies table, you'll no longer see the record you just deleted.
Back to Top
Field Descriptions
Table 11. Field Descriptions for the Agencies Page
| Name |
Required (Yes/No) |
Description |
| Agency Name |
Yes |
The name of the agency
|
| Agency Code |
Yes |
A 15-character code, in alphanumeric format, assigned to the agency
|
| IATA Code |
No |
A unique identifier for the agent used primarily for interfacing with your website |
| ABN No. |
No |
The agency's company number |
Account Number
|
No |
The agency's account number with the rental operator |
| Commission Type |
Yes |
The commission type for the agency.
Choose from two (2) options:
1.) Percentage; and
2.) Dollar
Percentage is commission computed as a percentage of the booking fee while Dollar is a fixed dollar rate given to the agency for every completed booking. |
| Commission Value |
Yes |
The value of the commission. This depends on the commission type.
If commission type is set to Percentage, the commission value is pegged as a percentage of the booking fee.
If commission type is set to Dollar, the commission value is the actual dollar value set on this field. |
| Rate Discount |
No |
The discount assigned to an agent's rate. Rate discounts are set up on the Rate Discounts tab in the Agencies submenu. A rate discount is only selected if it is an exception to the rate set at the company level. |
| Agency Rate Type |
No |
The rate type for the agency. Rate types are set up on the Rate Types tab in the Agencies submenu. |
| Wholesale Agent |
No |
The range of rental days the insurance fee is applicable, e.g. from 1 to 6 days.
|
| Web Service Available |
No |
If you are using the RCM Agent Web Service setting this field to yes allows the agent to place booking requests directly through the API. |
| CC Email Confirmation |
No |
Copy agent booking requests to your compamy or location email address. |
| Contact |
No |
The contact person for the agency |
| Address |
No |
The street address of the agency |
| Suburb/Town |
No |
The suburb/town where the agency is located |
| City |
No |
The city where the agency is located |
| State/Province |
No |
The state or province where the agency is located |
| Post Code |
No |
The agency's postal code |
| Country |
No |
The agency's country of operations |
| Phone |
No |
The agency's contact telephone number |
| Fax |
No |
The agency's fax number. |
| Email |
No |
The agency's contact email address |
| Notes |
No |
Any additional notes about the agency |
Back to Top
Summary
This article details the Agencies tab, where information on an agency is set up. Like other maintenance screens in RCM, the Agencies screen allows you to add, edit, or delete Agency records.
Back to Top
Categories 