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3. The New Reservation page

Reference Number: AA-00555 Views: 5549 Created: 2011-12-02 16:01 Last Updated: 2016-03-23 10:27 0 Rating/ Voters

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New Reservation page

Enter reservation details 

Field descriptions


New Reservation page

After selecting a vehicle on the Reservation Sheet the next step in making a reservation is entering the required information on the New Reservation page. The New Reservation page is displayed in a separate window when opened and is divided into two sections; the reservation details section and the customer details section. The reservation details are entered on the left side of the page while the customer details are entered on the right side of the page.

 

WARNING: When making a reservation you must use the navigation buttons that Rental Car Manager provides when navigating between reservation related pages. Otherwise you risk losing previously submitted information when going back and forward through these pages.

 

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Enter reservation details

First navigate to the Reservation Sheet (Reservations > Booking Sheet/ Reservation Sheet). 


From the Reservation Sheet click the registration number of the vehicle to be reserved or click a specific cell in the sheet. This will open the New Reservation page (see Fig. 1).



Fig. 1. New Reservation page

 

NOTE: For information on fields found in the reservation details section of the New Reservation page see Reservation detail fields. For fields in the customer details section see Customer detail fields.


Once you have completed the New Reservation page click "Submit," this will bring you to the Extra Fees page.  


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Field descriptions

Reservation detail fields

Name

Required (Yes/No)

Description

Brand

Yes

Select the brand this reservation will apply to.

Revenue Booking

Yes

Set whether booking is a revenue booking. Revenue bookings are bookings that rates and fees apply to, whereas non-revenue bookings are bookings that rates and fees do not apply to (free).

Type

Yes

Select the type of booking; reservation (to be picked up in the future), hired (to be picked up immediately) or maintenance (reserved for maintenance).

Pickup Location

Yes

The location where the vehicle will be picked up from.

Collection Point

No

The collection point field allows you to further describe the pickup location, e.g. Unit 4 City Motel.

Pickup Date

Yes 

The date when the vehicle will be picked up (pickup date must be earlier than drop off).

Pickup Time

Yes 

The time of day when the vehicle will be picked up.

Dropoff Location

Yes

The location where the vehicle will be dropped off.

Return Point

No

The return point field allows you to further describe the drop off location, e.g. Parking garage 1, space 200.

Dropoff Date

Yes

The date when the vehicle will be dropped off (drop off date must be later than pick up date).

Return Time

Yes

The time when the vehicle will be returned.

Youngest Driver

Yes

Specify the youngest driver of the rental vehicle for the booking.

No. of People Travelling

No

Specify how many people will be travelling in the rental vehicle.

Transmission

Yes

Select the transmission of the vehicle to be booked (No preference, automatic or manual).

Arrival

No

Specify the arrival flight number if applicable.

Departure

No

Specify the departure flight number if applicable.

Kms Out

No

The mileage of the vehicle when checked out.

Kms In

No

The mileage of the vehicle when checked in.

Fuel Out

No

The fuel level of the vehicle when checked out.

Fuel In

No

The fuel level of the vehicle when checked in.

Source

Yes

How the customer found your company, e.g. online, magazine etc.

Campaign Code

No

The campaign which the discount code entered by the customer belongs to. 

Referred By

No

The company or individual that referred the customer to you.

Referral Name

No

The name of the company or individual that referred the customer to you.

Agency

No

The agency that made the booking.

Agent

No

The name of the agent who made the booking.

Agent Email

No

The agent's email address.

Reference No.

No

The reference number for the reservation.

Notes

No

Allows additional notes to be written about the booking.

 

Customer detail fields

Name

Required (Yes/No)

Description

Company

No

The customer's current employer.

Last Name

Yes

The customer's last name. 

First Name

No

The customer's first name.

DOB

No

The customer's date of birth.

Licence No.

No/ Yes

The customer's driver's license number. Not required if booking type is reservation, required if booking type is hired.

Issued

No

Where the customer's driver's license was issued.

Expiry Date

No

The expiry date of the customer's driver's license.

License Class

No

The customer’s license class, e.g. heavy vehicle, motorcycle etc.

Occupation

No

The customer’s occupation, e.g. doctor, construction worker etc.

Address

No

The address where the customer lives.

Suburb/Town

No

The customer's suburb or town.

State

No

The state where the customer lives.

Post Code

No

The customer's postal code (ZIP).

Country

No

The customer's country of origin.

Phone

No

The customer's home telephone number.

Mobile

No

The customer's mobile number.

Email

Yes

The customer's email address.

Fax

No

The customer's fax number.

Mailing List

Yes

Set whether the customer allows you to add them to your mailing list.

Payment Type

No

The payment type for the reservation.

 

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