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Add Infringement Tab
The Add Infringement tab allows you to add traffic infringement records. However, before you can add an infringement record you need to set up your infringement authorities and witness list first.
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Add an infringement record
1. Open the Reservations menu.
2. Click "Infringement Processing".
3. Click on the "Add Infringement" tab.
4. From the Add Infringement screen enter the registration of the vehicle and the date of the infringement or enter the booking customer's surname to view a list of bookings that match the criteria (see Fig. 1).
Fig. 1. View matching bookings
5. From the search results look for the booking that matches the infringement, then click "Select" (see Fig. 2).
Fig. 2. Click "Select" to open the Statutory Declaration page
6. On the Statutory Declaration page (see Fig. 3), fill out the required details. See Statutory Declaration fields for more info on each of the fields on the Statutory Declaration page.
Fig. 3. The Statutory Declaration page
7. Click "Submit" to add the infringement record to the database.
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Statutory Declaration fields
| Name | Required (Yes/ No) | Description |
|---|
| Owned by | Yes | The company (brand) that owns the vehicle and/ or the booking. |
| Infringement Authority | Yes | The authority who issued the infringement. |
| Location of Infringement | No | The location where the infringement occurred, the locations displayed are setup on the Toll Locations page. |
| Type of Infringement | No | The type of infringement, for example speeding, parking fine etc. |
| Infringement No | Yes | The identifying number for the infringement, this will be provided by the infringement authority with the infringement notice. |
| Date of Offence | Yes | The date and time that the infringement occurred. |
| Obligation No. | No | An alternative identifying number to the Infringement No. |
| Declared By | Yes | The operator/ user who added the infringement to your RCM system. |
| Declaration Date | Yes | The date the infringement was added to your RCM system. |
| Witness | No | The statutory declaration witness, witnesses can be added from the Witness List page. |
| Customer Letter Notes | No | Additional notes to include in the infringement notice letter when sent to the customer. You can either print the document and give it to the customer or email it to them. |
| Internal Notes | No | Additional notes to add to the infringement record within your RCM system, only your operators will be able to view these notes. |
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