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Refund Report

Reference Number: AA-00651 Views: 6237 Created: 2011-12-12 17:29 Last Updated: 2012-01-05 14:15 0 Rating/ Voters

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Refund Report

To Generate a Refund Report


Refund Report


 The Refund Report shows all bookings that have had a refund processed. A refund is a negative tender amount entered on the tenders page. Fig. 246 shows a refund entered on the Payments Page.


Fig. 246. A Refund is Entered on the Payments Page


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To Generate a Refund Report


1. On the Reports menu, click the Monthly Financial Reports tab.

2. Click Refund Report (see Fig. 247).


Fig. 247. Click Refund Report


3. On the Refund Report Report Page (see Fig. 248):


A. By default, refund location is set to your default location. You may change the location, if needed.


B. Refund date range is set to the current system date. You may change the date range, if needed.


Fig. 248. The Refund Report Page


4. Click View to generate the report (see Fig. 249).


Fig. 249. The Refund Report


Once you generate the report, you can print it and export it to Excel. 


NOTE: Table 55 shows descriptions of each column found on the Refund Report.



Table 55. The Refund Report Column Descriptions

Column Name



The name of the operator

Reservation #

The reservation number

Payment Type

The payment type


The amount of the refund

Entered Date

The date the refund was entered into the system

Billing Date

The date of the billing

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This article details the Refund Report tab, where a report that shows all bookings that have had a refund processed is generated. The Refund Report screen allows you to view, print, or export to excel the Refund Report.

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