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Customer Age Break Down Report

Reference Number: AA-00672 Views: 5027 Created: 2011-12-14 15:14 Last Updated: 2012-01-06 10:21 0 Rating/ Voters

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Customer Age Break Down Report

To Generate a Customer Age Breakdown Report

Summary


Customer Age Breakdown Report

 

The Customer Age Breakdown Report identifies the age demographic of your customers. It allows marketing campaigns to be directed based on the age of your customers.


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To Generate a Customer Age Breakdown Report

 

1. On the Reports menu, click the Other Reports tab.

 

2. Click Customer Age Breakdown Report (see Fig. 348).

 

Fig. 348. Click Customer Age Breakdown Report

 

3. On the Customer Age Breakdown Report Page (see Fig. 349):

 

A. Select either a location or region. By default, location is set to your default location. When generating a report, if you have selected a region, Rental Car Manager will disregard the location.

 

B. If you have set up brands previously, customers of all your brands will appear in the report, by default. You may select another brand. If you have not set up brands, you may leave the value as-is. The report will then disregard brands when run.

 

C. By default, the report is set to include all vehicle categories. Select another vehicle category to generate a report limited to customers who hired vehicles belonging to that vehicle category.

 

D. By default, pickup date range is set to the current system date. You may change the date range, if needed.

 

Fig. 349. The Customer  Age Breakdown Report Page

 

4. Click View to generate a report chronologically ordered by age, i.e., the number of customers who are aged 21 when they check out a vehicle are listed first compared to the number of customers aged 22 and above. In addition, the report also displays the total number of customers per age group (see Fig. 350).

 

Fig. 350. The Customer Age Breakdown Report

 

 

NOTE: Table 73 shows descriptions of each column found on the Customer Age Breakdown Report.

 

 

Table 73. The Customer Age Breakdown Report Column Descriptions


Column Name

Description

Age

The various age groups of customers who booked a reservation

No. of Customers

The number of customers belonging to the age group

% Total

The percentage of customers belonging to the age group


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Summary


This article details the Customer Age Break Down Report tab, where a report that identifies the age demographic of your customers is generated. The Customer Age Break Down Report screen allows you to view the Customer Age Break Down Report.


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