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Getting the most out of RCM

1 Agents Featured

Agents Rental Car Manager (RCM) provides extensive functionality for those operators who take bookings from Agents. An Agent is considered to be a third party who takes a booking on behalf of a rental car operator and in doing so takes either a partial or…

2 Reports within RCM Featured

Reports within RCM There are many and varied reports available within Rental Car Manager (RCM), allowing you to query information for a variety of reasons. The reports can be broken down in the following categories: · Booking Reports, · Sales/Financial…

3 System Parameters within RCM Featured

System Parameters within RCM With Rental Car Manager (RCM), there are system parameters which enable you to control some of the functionality within RCM. These can be found by choosing the System Parameters option under the System Setup menu. The flags are…

4 Credit Cards within RCM

Rental Car Manager allows you to securely store your customers’ credit card(s) against a booking. To ensure that this meets the Payment Card Industry (PCI) compliance requirements set out by Visa, MasterCard and other card providers a tokenized credit card…

5 Damage Management

Rental Car Manager (RCM) has a Damage Management function which allows you to record information about any damage that occurs to vehicles. You have the option of linking a damage record to a booking within RCM. Setting up Damage Management Before you can…

6 Different Brands within one RCM System

Different Brands within one RCM System RCM allows you to run multiple brands from within the one RCM system. Branding allows you to have different logos and brand names for customer documents such as quotations, confirmations, and rental agreements. Following…

7 DPS Payment Functionality

RCM has functionality which allows for real-time payments rather than just saving a credit card against a booking to be manually processed at a later date. At this point in time the payment gateway that RCM integrates with is DPS. Payments are able to be…

8 E-Signing of Rental Agreements

Rental Car Manager has the functionality to allow customers to Electronically Sign (or E-Sign) a Rental Agreement. To have this functionality setup within your system please contact RCM Support ( support@rentalcarmanager.com) . Once the Electronic Signature…

9 Extra Fees

Extra Fees Rental Car Manager (RCM) allows you to setup extra charges that can be added to a booking in addition to the rental rates. There are different types of extra charges that can be setup within RCM, they are listed below: Extra Fees Insurance options…

10 Extra Item Tracking

As a Rental Car Operator there are physical items (such as child seats, GPS units, snow chains, etc), that can be placed into vehicles when they are hired. You may wish to keep track of these physical items. Rental Car Manager (RCM) refers to these as Extra…

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