Getting the most out of RCM

1	Agents Agents Rental Car Manager (RCM) provides extensive functionality for those operators who take bookings from Agents. An Agent is considered to be a third party who takes a booking on behalf of a rental car operator and in doing so takes either a partial or…
2	Credit Cards within RCM Rental Car Manager allows you to securely store your customers’ credit card(s) against a booking. To ensure that this meets the Payment Card Industry (PCI) compliance requirements set out by Visa, MasterCard and other card providers a tokenized credit card…
3	Damage Management Rental Car Manager (RCM) has a Damage Management function which allows you to record information about any damage that occurs to vehicles. You have the option of linking a damage record to a booking within RCM. Setting up Damage Management Before you can…
4	Different Brands within one RCM System Different Brands within one RCM System RCM allows you to run multiple brands from within the one RCM system. Branding allows you to have different logos and brand names for customer documents such as quotations, confirmations, and rental agreements. Following…
5	DPS Payment Functionality RCM has functionality which allows for real-time payments rather than just saving a credit card against a booking to be manually processed at a later date. At this point in time the payment gateway that RCM integrates with is DPS. Payments are able to be…
6	E-Signing of Rental Agreements Rental Car Manager has the functionality to allow customers to Electronically Sign (or E-Sign) a Rental Agreement. To have this functionality setup within your system please contact RCM Support ( support@rentalcarmanager.com) . Once the Electronic Signature…
7	Extra Fees Extra Fees Rental Car Manager (RCM) allows you to setup extra charges that can be added to a booking in addition to the rental rates. There are different types of extra charges that can be setup within RCM, they are listed below: Extra Fees Insurance options…
8	Extra Item Tracking As a Rental Car Operator there are physical items (such as child seats, GPS units, snow chains, etc), that can be placed into vehicles when they are hired. You may wish to keep track of these physical items. Rental Car Manager (RCM) refers to these as Extra…
9	Processing of Infringements/Tolls within RCM Within RCM there is an Infringement Processing module which allows you to easily perform the following actions in regards to any infringements/tolls that come in: Find the relevant booking, Assign the infringement/toll to the relevant booking, Produce a Statutory…
10	Referrals As a Rental Car Company you may have individuals, businesses or organisations that may refer customers to you. In some of these cases you may have an agreement in place where you pay some form of commission to these referrers. Rental Car Manager (RCM) allows…

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